Many of us would love to get an opportunity to work at home, and this could be why you’re here for our Arise Work From Home Review. You may need to stay at home to take care of your family and earn a living. And Arise Work From Home could offer the perfect chance to make that happen. Moreover, this company can help you put up your own home business.
But is there a catch? Is Arise Work From Home a legit company or a scam? We’re here to learn the answers to these questions in my Arise Work From Home Review.
- Product Name: Arise Work From Home
- Founder: Arise Virtual Solutions
- Product Type: Freelancing, Work From Home
$1,000+ for the start-up cost, fees, and equipment
Best For Independent business owners, work from home agents, or anyone committed to starting a home-based customer service business.
Arise Work From Home provides a platform for remote workers to apply for customer service jobs offered by big companies. You have the convenience of working from home and the flexibility to choose your schedule.
However, there are requirements you need to complete and certifications to pass. More importantly, you need to invest money first before starting working. We will discuss this in detail with our Arise Work From Home review today.
- Ratings: 70/100
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What is Arise Work From Home?
Arise Work From Home is an online job marketplace that connects big companies to work from home and remote workers to perform customer service jobs. It is part of Arise Virtual Solutions, a company that also offers other business solutions such as omnichannel contact center support, business continuity, consulting services, limitless learning, etc.
The company started in 1994 and has its headquarters in Miramar, Florida, USA. The current CEO of Arise is Scott Etheridge, who joined the company in 2009. He has over 20 years of leadership experience from Liz Claiborne and NBC Universal, a former GE subsidiary.
After knowing a bit about the company and its current CEO, let’s talk about what Arise Work From Home can offer you. As I’ve said earlier, it provides work from home jobs such as a customer service representative.
However, there are several requirements before you can start working. For example:
- own equipment
- set up LLC
- provide bank details
- pass the certification course
I will discuss these requirements more later in my Arise Work From Home Review.
As a customer service representative, your primary task is to answer calls from customers or clients. At times you need to reply to messages or emails. You have the opportunity to work in the following industries:
- Banking & financial services
- Energy & Utilities
- Fitness & Wellness
- Travel & hospitality
Arise Work From Home is a job marketplace, which means that you will be working for their clients. You will choose from the jobs offered by different companies and submit your application. When you get accepted, you have the freedom to work from the comforts of your home, with the freedom to choose your schedule.
How does the Arise Work From Homework?
How to Arise Work From Home works is quite different from other job marketplaces that you know. Don’t expect to start working right after you’ve registered. As mentioned earlier, you need to pass several requirements before becoming a Service Partner.
A Service Partner is what Arise Work From Home calls their remote workers. You are also considered as an independent contractor or Independent Business Owner. And to become a service partner, you need to meet the following requirements:
- You need to be at least 18 years old or older
- You must be living in the US, Canada, or the UK
Here are the steps on how to register with Arise Work From Home.
Step #1: Register
Visit the Arise Work From Home website and click on the Sign Up Now button. Then fill up the online registration form with your information.
Step #2: Pass the voice test
You need to pass a voice test since this is a customer service role.
Step #3: Pass the background check
The next step is to pass a background check that you have to pay for. You must ensure that you have a clean record before signing the non-disclosure agreement.
Step #4: Register LLC or Limited Liability Company
This is another requirement that you need to complete at your own expense. You need to set up an LLC which is a must when setting up a business from home. You also need to open a business bank account. Completing this step is required to gain access to Arise Work From Home database.
Step #5: Set up your home office
Since you will be working from home, you need to set up a space or room to work. Aside from the usual logistics such as the office table and a chair, this also includes a dedicated telephone line (VOIP line), a high-speed internet wired connection, noise-cancelling headset, etc.
The table below shows the minimum technical requirements you need to proceed with your application. You will be asked to run a PC scan to determine if your equipment meets the minimum specs required.
|CPU Speed||Dual-core 2.8 GHz or better |
Intel I class, AMD Phenom X2, or better
|Intel Core i5 2.7 GHz processor or better|
|Hard Drive||20 GB or more available space
60 GB or more available space
|Memory||4 GB RAM minimum
8 GB RAM or better (preferred)
|Operating System||Windows 10||MAC OS x 10.10 Yosemite or higher|
|Standard connection and speed||Hard wired connection
Minimum of 10 Mbps for download
Minimum of 3 Mbps for upload
|Max Latency Threshold||120 milliseconds|
|Monitor recommendations||1280 x 1024 SXGA screen resolution |
1920 x 1080 Full HD or 1080p
Some clients may require dual monitors.
Step #6: Take the Certification Course
Next is to take and pass the mandatory certification course. You have to complete this course before you can start applying for work.
Step #7: Find Clients
Finally, you can now look for clients and apply for work. Now, you have access to the Arise Work From Home’s database that contains the jobs available you can apply for.
You can select several job categories from the Arise Work From Home database. These are:
- Cable and Internet Provider
- Cruise Lines
- Grocery Delivery Retailer
- Home Improvement Supplier
- Major Theme Parks
- Roadside Assistance
- Sporting Goods Provider
So you can choose the category that you’re interested in or the one suitable for your skills, or perhaps the schedule that you prefer.
Can You Make Money with Arise Work From Home?
Yes, you can make money with Arise Work From Home. However, you need to invest a lot of money first. You have to pay for some requirements upfront. Aside from that, you need to have money to purchase the equipment with the correct specifications if you have none of them yet.
How To Make Money With the Arise Work From Home?
Certainly, Arise Work From Home is not a get-rich-quick scheme where you can instantly start making money. Just like putting up a business that can cost thousands of dollars, expect to invest around $1,000 on start-up costs with Arise Work From Home. And according to them, their total estimated start-up cost is anywhere from $250 up to $770.
Start-up costs include:
- $100 – $350 LLC set up, varies by state
- $75 estimate for phone line installation fee
- $35 – $100 for telephone keypad, VOIP, or a gaming headset
- $50 – $250 for the Initial certification course
Also, there are recurring fees to consider as well:
- $39.50 per month for using the Arise Work From Home platform
- $60 monthly estimate for the high-speed internet service (the company of your choice)
- $18 – $35 per month for the phone line service (local provider)
This does not include the equipment expenses, which can cost you around $300 up to $700 for a laptop or a desktop computer. And spend about $25 up to $75 for the headset. In reality, you could be spending over $1,000+ for the start-up cost, fees, and equipment.
So after making this investment, how much money will you be earning with Arise Work From Home?
According to Arise Work From Home, the hourly rate of service partners vary based on the complexity of the client’s program. This could also include how many hours you work during the program’s peak season, where hourly rates are relatively higher. The service partner’s hourly rates range from $10 to $16 or more.
Arise Work From Home Pros & Cons
Now, let’s talk about the pros and cons of Arise Work From Home. Does the company offer an opportunity to have your own business at home, which is a good thing, but is Arise Work From Home worth it?
- Well established company
- You can choose your own clients
- Flexibility to choose your schedule
- Brings legitimate work to you
- Helps you to set up your business at home
- Provides training and certification
- Hire people for your business and be your own boss
- Only available in selected countries
- No free trial or money-back guarantee
- No free training
- Difficult start-up process
- High start-up cost
- Spend money on the required equipment
- Monthly recurring fees
- High competition for jobs with the best rates
Any Negatives? Beware of Lawsuits
After digging online, I found several lawsuits have been filed against Arise Work From Home since 2011. One lawsuit, in particular, was filed in 2014. A service partner from Houston represented by labour attorney Shannon Liss-Riordan filed an arbitration case against the company. The arbitrator ruled that the plaintiff functioned as an employee despite Arise’s insistence that their agents are independent contractors.
Arise was ordered to pay $11,683.64, which is double the unpaid minimum wage of the agent. The amount includes damages, attorney costs, and other fees after finding that Arise had no excellent legal basis for their defense.
It is worth mentioning here that most of the lawsuits were about the violation of the Fair Labor Standards Act. This is due to the misclassification of agents as independent contractors while exercising extensive control.
In the lawsuits, service partners are not independent contractors but rather customer service or support agents who perform work on Arise’s behalf. Arise requires training, equipment, and other mandatory requirements, all at your own expense. Moreover, the service partners are closely supervised by Arise’s agents, conducting frequent monitoring and review.
In addition to these lawsuits are the complaints and negative reviews about Arise Work From Home. More than 100+ complaints have been filed on the BBB website in the last three years. Most of these complaints are about not getting any refund, being suddenly removed from the program, technical issues, and so on.
Is the Arise Work From Home Legitimate?
I can say that Arise Work From Home is a legitimate company and not a scam. Their platform brings you legitimate jobs from Disney, Intuit, Carnival Cruises, and more.
Arise Work From Home Review Final Thoughts
Arise Work From Home could cost you a lot of money, time, and effort. But if you’re ready to go through all that and commit to it long-term, then perhaps this is for you but proceed with caution.
Otherwise, you can consider a business opportunity with little investment but generate a substantial income over time. If you are interested in creating your own home business, check out my #1 recommendation on building a successful business, where you can get access to hundreds of training videos, 24/7 support, professional consultations, private access to my training guide, and much more.
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